Privacy notice & data use

We use information you share to respond to requests, help with planning, and support you before and during your day out.

What we collect

When you submit a tour inquiry or contact support, we may collect details such as your name, email address, phone number, preferred date, and traveler count—plus the message you send us.

  • Contact details to respond to you.
  • Trip preferences so we can confirm practical next steps.
  • Support messages to help resolve questions.
How we use it

We use your information to communicate with you about your request, provide booking-related instructions, and respond to support inquiries. If you opt in to email updates, we’ll also send helpful travel notifications.

Request fulfillment
Confirmation & next steps
Support
Questions before you go
Communication
Email or phone as you prefer
Updates
Only if you agree
We keep communications traveler-friendly and relevant—no unrelated marketing pressure.
Your choices

If you’ve agreed to receive notifications, you can opt out later. For help updating your preferences or addressing a privacy question, contact our support desk.

Need assistance?
Visit support and share your request.
Talk to support Request a tour